If you don’t, I guarantee you someone else will. It’s your responsibility as the MSP to educate them on the risk.
Most SMB executives hear about hacking but they don’t understand the issues and they don’t understand the risk to their businesses. NetWatcher brings the Secure Operations Center (SOC), the service and the tools to enable you to turn your MSP into a Managed Security Services Provider immediatly utilizing your current helpdesk infrastructure. Therefore, they need a third party, and a lot of automation, to review events for them and alert when something unfortunate occurs or if one of their staff is doing something that is going to lead to the company being exploited in the future.
The Fortune 5000 companies have armies of people reviewing this data however an SMB account cannot afford this type of investment. The key however is that someone/something needs to be reviewing the data coming off this more advanced stack. This is why every Fortune 5000 account has been using this more advanced stack for over 10 years. This type of activity wouldn’t be caught by the standard commodity security stack. However, with an advanced security stack (like ) you would see an automated Alarm that recognized that the Network Intrusion Detection System (NIDS) flagged a command and control beacon, the Host Intrusion Detection System (HIDS) flagged that there has been a strange registry change on a laptop & the Netflow reported data going back to a foreign country. The commodity stack never recognizes the issue. All it takes is an employee losing their login credentials or clicking on the wrong website or clicking on the wrong link in an email and they may get “owned” and then a bad actor has the access they need to begin to steal data. Without a more advanced security stack your customer may not realize that they have lingering command and control malware on corporate assets stealing data for months without knowing they have been exploited. Most MSPs today are selling and managing a commodity security stack–but in today’s world, your customers need a much more advanced stack. Managed security is also a great new revenue stream for your MSP company.Ģ017 Kaseya MSP Global Pricing Survey - …when asked what the top service MSPs believe will be the most sought after by clients, security was #1 If you don’t get into the managed security business your customer will end up bringing some other company in and you may eventually be nudged out of the account.
However, for most MSPs it is a necessary step because it was likely your company that setup the customer’s network and it’s likely your company will have to remediate the issues. When Managed Services Providers (MSPs) decide to get into the managed security business it is a big leap.
0 kommentar(er)
